Privacy Policy

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Please read and understand the following Terms & Conditions

When You choose Www.RHODESGREECETOURS.com – you automatically accept our Privacy Policy and Terms and Conditions.

Summary

“RhodesGreeceTours.com” is always working towards its compliance with all the applicable laws about data handling and transparency as well as the latest regulation GDPR (General Data Protection Regulation) from May 2018. Regardless of the legal framework, we always keep your personal data on our servers and we never share them with any third parties for promotional purposes. Critical data like credit card details are never stored or transmitted through our systems. At each online or offline point that we might collect any data about you, we state the purpose and usage of this data.

By using this site or purchasing our services, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you are providing personal data to us to make sure that you understand how any personal information you provide will be used.

Booking process

“RHODESGREECETOURS.com” processes orders as quickly as possible. In most cases, this means within 24 HOURS, however, depending on the complexity of the booking and how far in advance the order is made, the time necessary to complete the order may vary. Orders are prioritized chronologically and processed as soon as technically possible. If the preferred date(s)/time(s) are not available, we will inform you that we will be not able to accept your request or can suggest another date and time if it is convenient for you. Therefore, we strongly recommend that you provide us with all information and instructions in connection with your order, including all limitations that might apply (e.g.: arrival date/time in town, number of days to stay on the island, time restrictions in case that the preferred time is not available, etc.). “RHODESGREECETOURS.com” price includes reservation fees and all fees regarding our tours and e-services. Extra expenses like food, drinks, tickets of museums, entrance fees etc, are not included in the fare agreed for your private tour. Tips and Gratitudes are optional. It is up to you if you decide to tip your driver on the day of the tour. Once we have all needed booking information we will send you a confirmation of your reservation so that you will have a justification of your order.

Cancellation Policy

Cancellations must be communicated by email writing to rhodesgreecetours@gmail.com.

There is no deposit needed for booking a private 4-seated taxi car. You can pay the quoted price on the day of the tour/transfer, directly to your driver by cash in Euro. For the private 4-seated sedan taxi cars we do not charge any cancellation fees but please cancel your tour at least 12 hours before the scheduled time booked.

For booking a bus, minivan or minibus we will need a 20 % advance payment by PayPal or credit card in order to secure your tour.
In case your ship doesn’t dock to Rhodes, NO Charge – Full Deposit Refund
If you cancel 20 or more days prior to the date of the tour, NO Charge – Full Deposit Refund
If you cancel 20 – 0 days prior to the date of the tour, or non-appearance, 100% of the Total Deposit Charged

Delays and NO-SHOWs

Upon confirmation of your service, you will receive an email from us specifying the details of the service as well as contact information for the local service providers (e.g. private guide, private driver) and contact information for assistance. If you anticipate that you will be delayed for any reason and will not be able to honor your scheduled meeting time, it is your responsibility to call the service supplier at the provided phone number or, if they are not available, the “RHODESGREECETOURS.com” office in Rhodes Greece, to inform of your delay. Whenever possible we will do our best to reschedule your meeting time at no extra cost, however, it may happen that a reschedule is not possible or that it incurs an additional cost. If a call is not made prior to reservation time, and/or you are not able to be present for your meeting time within one hour, the service will be considered a no-show. No-show clients cannot re-schedule the service and must re-book the service at the full price.

Meeting Point

It is your responsibility to arrive on time at the pre-arranged meeting point Port, Airport, Hotel.

With confirming your booking, you give us automatically permission to use your name on the welcoming board at the meeting point. Otherwise, you need to contact us with details on how we will locate you.

Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other websites, please review the privacy policies posted at those sites.

Collection of information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used only to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.

Cookie/Tracking Technology

This Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, of the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

“RhodesGreeceTours.com” may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Liability clause

“RhodesGreeceTours.com” is not responsible for any injury or any loss or damage of your property that you suffer and is related to (the injury or the damage) with defects in accommodation or transportation, especially if caused by natural disasters , damage to a machine or equipment, governmental acts or due to riots or customs regulations or delays or cancellations or changes in the program, or any loss or damage caused by inappropriate or inadequate use of passports, visas or other documents; or other reason out of RhodesGreeceTours.com‘s control. “RhodesGreeceTours.com” will not be held responsible for any liability or liability of the buyer as a result of the above reasons.

The owner of the mean of transport is responsible for carrying the luggage throughout the journey unless they are insured. The various small items, such as cameras, mobile phones, etc., as well as small hand luggage, are entirely subject to your care and transportation responsibility. We recommend that all passengers be insured in their country before traveling from abroad to our country.

In the event that our services are limited to those of the travel agent alone, we bear no responsibility for the arrangements for your carriage. We are also not liable in the event of illness, injury, death or loss of any kind of property during your transport. Any termination for damage or injury, illness or death, resulting from your own use of transportation services, should be made only against your insurance company.

Complaints are submitted in writing within 21 days.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: rhodesgreecetours@gmail.com
By Phone: +30 694 287 4797

We reserve the right to make changes to this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.